Case Manager – Local Support Services

Employment Type:
FP - Full-Time Ongoing  
Men and Family Relationships
Base Hourly Rate $37.54 – $40.39 +Salary Sacrifice
Closing Date:
Supporting Documentation:

We are searching for a Case Manager with demonstrated experience delivering client support over telephone and digital platforms to play a key role in our Safer Pathways Program.

Position Details

  • Ongoing full-time and part-time opportunities
  • Working Monday to Friday and based at Fairfield, with hybrid working arrangements supported.

What can we offer you?

  • We support hybrid working arrangements, including flexible start/finish times and opportunities to regularly work from home
  • We value your wellbeing and offer free access to a premium mindfulness app, EAP counselling, weekly yoga sessions, yearly flu vaccinations and other regular wellbeing activities to support you through your working day
  • We value your professional growth and provide regular supervision and internal career development opportunities to support your career aspirations
  • Access to generous salary packaging, which allows you to save on tax and increase your overall take home pay

About the Role

Local Support Services (‘LSS’) are a key component of Safer Pathways (a NSW Government program) which facilitates local responses for male victim-survivors, providing them with case coordination and support.

The Case Manager (LSS) role provides support through telephone intake, assessment, referral, and case management to male victim-survivors experiencing issues which impact their safety, wellbeing, and their ability to maintain safe, respectful, and enriching relationships.

Strong applicants will need to be able to demonstrate experience working with this form of service delivery over telephone and relevant digital platforms.

About You

 To be a successful candidate you will have:

  • Relevant tertiary qualifications in Social Work, Counselling, Psychology or equivalent field
  • Demonstrated experience and skills in providing case management and counselling services to individuals and a demonstrated ability in systemic practice and theory
  • Demonstrated experience in Facilitating (male) Psycho-Educational Groups
  • Demonstrated experience in:

o Trauma informed practice model

o Responding to and intervening in Domestic & family violence impact and safety

o Mental health: Alcohol and other drugs and grief and loss counselling

  • Demonstrated skills in providing telephone intake and assessment, including experience responding to vulnerable and distressed clients
  • Demonstrated experience and skills in working with Cultural and Linguistically Diverse Communities and with Aboriginal and Torres Strait Islander Communities
  • Demonstrated knowledge and experience in responding to the legislative requirements concerning Child Protection, Family Law and Domestic Violence
  • Demonstrated ability to appraise and critically reflect on clinical work and participation in clinical supervision
  • Demonstrated excellent ability to actively collaborate, communicate clearly and respond with respect

Highly Regarded:

  • Completion of or willingness to undertake DV Alert Training or
  • ECAV training, DV-706: Skills in working with male Family Violence
  • ECAV training, DV-702: Essential skills in Men’s Behaviour Change Program (MBCP)

How to Apply

Click Apply to begin your online application! To be considered for this role, you will need to attach your resume and a cover letter addressing how your skills, knowledge and experience meet the requirements of the role.

Applications for this position close on 26 June 2022.   Please submit your application as soon as possible as shortlisting for this position will commence immediately.

Need More Information? Please contact Anthony Hilder, Practice Manager, Men & Family Relationships Program, Families Division on 0437 279 163 or

About Us

CatholicCare Sydney is a leading not-for-profit agency providing care and support to people in Sydney across a wide range of social services: Children and families, relationships, ageing, disability, employment, mental health and youth programs. We are the official social services agency of the Catholic Archdiocese of Sydney.

At CatholicCare, we believe vaccination to be the best way to keep our people and our communities safe from Covid-19. We require all employees, volunteers and students to be fully vaccinated against Covid-19 as a condition of engagement.

CatholicCare requires the preferred applicant to undertake a National Criminal History Record Check prior to employment and will also require a Working with Children Check.

CatholicCare is an Equal Opportunity Employer.  People of Aboriginal, Torres Strait Islander and other culturally and linguistically diverse backgrounds are encouraged to apply; people living with a disability are encouraged to apply.