Counsellor - Carer Gateway

Employment Type:
PP - Part-time Ongoing  
Relationship and Family Counselling Team
$37.54 to $42.39 (depending on experience)
Closing Date:
Supporting Documentation:

About the Role

CatholicCare has been contracted to deliver the national Carer Gateway Counselling Service.  The service provides sessions of booked counselling over the phone, designed to help carers manage daily challenges, reduce stress and make plans for the future.  It is a free service operating nationally every weekday, from 8.00 am to 6.00 pm. 

The counsellor will provide empathic, person-centred counselling over the phone to flexibly meet the needs of carers who are experiencing stress, anxiety, depression and low mood. The successful applicant will perform assessment and person-centred brief therapy services, in addition to occasional intake.

We have a part-time (4 days per week) opportunity for an experienced Counsellor. Shifts of 7.6 hours are undertaken between 8.00 am and 8.00 pm, Monday to Friday (non- daylight savings) and between 8.00 am and 9.00 pm, Monday to Friday during daylight savings.  All staff are expected to undertake at least one evening shift per week.

This is an ideal opportunity to work within a friendly and highly professional team of experienced counsellors and utilise your valuable skills and experience to support carers nationwide.

About You

Critical to this role are your demonstrated skills in providing counselling and crisis support to clients, including carers. You will also require knowledge of current Child Protection practice, Domestic Violence best practice and Suicide Protocol. 

You will be an excellent communicator and team player and be able and willing to work flexibly and adapt to a changing environment. While experience working with individuals caring for people with a disability, dementia and/or mental health concerns is not essential, it will be highly regarded.

You will need a minimum of 3 years counselling experience in Australia and tertiary qualifications in Counselling or Social WorkMembership(s) is required with any of the following associations:

  • Level 2 memberships of the Australian Counselling Association (ACA);
  • Psychotherapy and Counselling Federation (PACFA);
  • Australian Association of Social Workers (AASW).

Please note that to be considered for the role, we require you to live in or near Sydney and able to attend our Lewisham office during business hours for in person training or other team activities as required (at least once per week).

What Can We Offer You?

  • Access to salary packaging – this allows you to save on tax and increase your overall take home pay
  • Structured induction and training process and ongoing professional development opportunities 
  • We support hybrid working arrangements for work-life balance 
  • An innovative staff wellbeing program, as well as access to an Employee Assistance Program (free and confidential counselling service)

How to Apply

Click Apply Now to view the Position Description and begin your online application!

To be considered for this role, you will need to attach your resume and a cover letter addressing how your skills, knowledge and experience meet the requirements of the role. Applications that do not address the selection criteria or provide a resume only will not be considered.

Applications for this position close on 1 July 2022 unless a successful candidate is selected earlier.  Please submit your application as soon as possible as shortlisting for this position will commence immediately. Unsuccessful applicants may be placed on an eligibility list for future employment.

For enquiries, please contact Soraya Kassim, Practice Manager on 0413 013 690.

Previous applicants need not apply, thank you. 

About Us

CatholicCare Sydney is the official social services agency of the Catholic Church in the Archdiocese of Sydney. We are a leading not-for-profit agency providing care and support to people in Sydney across a wide range of social services: children and families, relationships, ageing, disability, employment, mental health and youth programs.

At CatholicCare, we believe vaccination to be the best way to keep our people and our communities safe from Covid-19. We require all employees, volunteers and students to be fully vaccinated against Covid-19 as a condition of engagement.

CatholicCare requires the preferred applicant to undertake a National Criminal History Record Check prior to employment and will also require a Working with Children Check.

CatholicCare is an Equal Opportunity Employer and Employer of Choice for Women. People of Aboriginal, Torres Strait Islander and other culturally and linguistically diverse backgrounds are encouraged to apply; people living with a disability are encouraged to apply.